At Goodwill Innerwear Store, we aim to deliver your orders quickly and safely. This Shipping Policy explains how and when your products will be delivered.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time & Charges

Local Delivery: [Insert days – e.g., 1–3 business days]

Within India: [Insert days – e.g., 3–7 business days]

International Shipping (if applicable): [Insert days – e.g., 7–15 business days]

Delivery charges will be shown at checkout before payment.

3. Shipping Partners

We work with trusted courier partners such as [Insert courier names – e.g., DTDC, Delhivery, Blue Dart] to ensure safe and timely delivery.

4. Order Tracking

Once your order is shipped, you will receive an email/SMS with the tracking details.

You can track your package using the courier’s website or app.

5. Delays

We are not responsible for delays caused by courier services, weather conditions, strikes, or other unforeseen events.

In rare cases, delivery may take longer than the estimated time.

6. Address & Contact Information

Please ensure you provide the correct shipping address and contact details.

We are not responsible for orders delivered to an incorrect address provided by the customer.

7. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos/videos of the product and packaging.

In case of a lost shipment, we will coordinate with the courier partner for a resolution.

8. In-Store Pickup (If Available)

Customers can choose Store Pickup at checkout to collect their orders directly from our store during working hours.

9. Contact Us

For shipping-related queries, contact:

Goodwill Innerwear Store
Email : contact@Goodwill.com
Phone : +91 98765 43210
Address : New Delhi